FAQ

🔧 Gate Opener Basics

What types of gate openers do you sell?
We sell swing gate openers and sliding gate openers, available in electric or solar-powered kits, suitable for residential, commercial, and rural properties.
How do I know which gate opener is right for my gate?
If your gate swings open, go with a swing gate opener. If it slides sideways on a track, use a sliding gate opener. Check your gate size, weight, and space before buying.
Can I install the gate opener myself?
Most Garageway gate opener kits are DIY-friendly. We include step-by-step manuals, and our tech team is available if you need assistance.
Are your gate openers weatherproof?
Yes. All openers are IP-rated and tested for rain, wind, and dust — ideal for Australian outdoor conditions.
Do Garageway openers work with electric locks?
Absolutely. Our systems support electric locks and magnetic gate locking for enhanced security.
Do you sell accessories for gate automation?
Yes, we stock gate automation accessories like remotes, receivers, keypads, photocells, locks, and solar kits.
Can I use the same remote for multiple gates?
Yes, our multi-channel remotes can be programmed to operate more than one opener.
Is a solar gate opener strong enough?
Yes, our solar gate kits are engineered for high performance and include powerful batteries to support daily use, even in cloudy weather.
Do your systems support phone app control?
Yes! Browse our smart gate control modules for Wi-Fi and Bluetooth access using your smartphone.
What’s the warranty on Garageway gate openers?
All openers include a minimum 12-month warranty. Warranty terms are available on each product page.

📦 Installation & Compatibility

What is a swing gate opener?
A swing gate opener automates gates that open inward or outward like a door. View our full range of swing gate opener kits.
Can a swing gate opener work on a double gate?
Yes! Browse our double swing gate kits designed for dual-leaf gates.
How much space do I need for a swing gate opener?
Swing gates require enough clearance to open fully. Ensure your driveway has space for each gate leaf to swing open.
Do you offer solar swing gate opener kits?
Yes. View our solar swing gate opener kits which include panels, brackets, and batteries.
What’s included in a swing gate opener kit?
Kits include motors, arms, remotes, mounting hardware, and a user manual. See details on the product pages.
Can swing gate openers be locked?
Yes. Add a magnetic or electric gate lock for extra security and stability in windy areas.
How heavy can a gate be for your swing opener?
Our models support gates up to 800kg. Refer to each kit specification for weight and length compatibility.
Can I control swing gates with my phone?
Yes. Our Wi-Fi control modules allow app-based gate access from anywhere.
Are swing gate motors weatherproof?
Yes. Garageway’s swing gate openers are IP-rated for water and dust resistance, perfect for outdoor use.
How do I maintain a swing gate opener?
Regularly check the arm brackets, lubricate moving parts monthly, and test remotes. Replacement accessories are available.

🛠️ Troubleshooting & Maintenance

What is a sliding gate opener?
A sliding gate opener automates gates that move sideways along a track. See our full range of sliding gate kits.
Are sliding gate openers good for sloped driveways?
Yes. Sliding gates are ideal for sloped or narrow driveways where swing gates aren't practical. Choose openers with strong motors and adjustable rollers.
What weight can your sliding gate openers handle?
Our sliding gate motors support up to 1,500kg. Check each product page for specifications.
Do sliding gate kits come with tracks?
Yes. Our sliding gate kits include tracks, remotes, mounting brackets, and hardware.
Can I install a sliding gate opener myself?
Most kits are DIY-friendly. We provide guides and support to help with installation. Check our DIY kits.
Are Garageway sliding gate openers solar-compatible?
Yes. Browse our solar-powered sliding gate openers with full panel and battery kits.
Do sliding gate openers work with remote controls?
Yes, all our models come with remote transmitters. Explore extra garage and gate remotes here.
Can I use smart control for a sliding gate opener?
Yes. Add a Wi-Fi gate control unit to open and close your sliding gate from your phone.
What maintenance does a sliding gate require?
Keep the track clean, check rollers, and lubricate monthly. You can order replacement rollers and wheels online.
Do sliding gate openers have soft start/stop features?
Yes, many models have soft start/stop to reduce noise and motor stress. Check the features tab on each sliding gate product.

🔋 Solar Power & Automation

Can I run my gate opener entirely on solar power?
Yes. Our complete solar gate opener kits include panels, batteries, and regulators—no need for mains power.
How many watts do your solar panels produce?
Our kits come with 10W, 20W, or 30W panels depending on the model. You can view solar panel sizes on each product page.
Do your solar gate kits include batteries?
Yes. We include sealed deep-cycle batteries and brackets with all solar-compatible kits.
How long do the batteries last on a solar gate opener?
Our batteries typically last 2–4 years with proper maintenance. Replacements are available in our accessories section.
Will my solar gate work on cloudy days?
Yes. The battery stores power for multiple days, ensuring operation during poor weather. Most Garageway solar openers support 20+ cycles per day.
Do you offer solar upgrade kits?
Yes. You can convert a wired system to solar with our solar conversion kits including panel, bracket, and wiring.
Can I add smart home integration to solar systems?
Yes. All our systems work with optional Wi-Fi and Bluetooth control units—solar or electric.
What is the benefit of automation with a gate opener?
Automation increases convenience, safety, and security. Remote and app access prevents manual operation and improves control of property entry.
Can I set gate timers or schedules?
With smart control modules, you can set schedules, auto-close timers, or open the gate at fixed times. Visit Smart Gate Control options.
Is solar power safe for daily heavy use?
Absolutely. Our solar gate kits are designed to handle 10–30 open/close cycles per day, even on large double gates. View specs on each product page.

🎮 Remotes & Accessories

Do your gate openers come with remote controls?
Yes, all Garageway gate opener kits include one or more remote controls. Additional remotes are available separately.
Can I program multiple remotes to one gate?
Yes. You can pair up to 20 remotes (depending on model). View spare remotes compatible with your system.
Are your remotes compatible with Elsema, ATA, or BnD?
We offer compatible universal and brand-specific remotes for popular models like Elsema, ATA, and BnD. Contact us to confirm compatibility.
Can I add a wireless keypad to my gate opener?
Yes! Add secure pin code entry using our wireless keypads – ideal for guests or staff access.
What accessories do you recommend with gate openers?
We recommend photocells, electric locks, battery backups, and mounting brackets for better safety and convenience.
Can I use a push button or wall switch?
Yes, you can integrate a wired or wireless push button switch with your gate opener for manual control from inside the property.
How far do Garageway remotes work?
Up to 100 meters in open space. For longer range or obstacles, consider installing a signal booster antenna.
How do I program a Garageway remote?
Programming is simple—just press the learn button on your control board. Refer to the manual included with your kit or view our remote programming guides.
What batteries do Garageway remotes use?
Most Garageway remotes use 27A 12V batteries, available in our replacement battery section.
Can I use a smartphone app instead of a remote?
Yes. Add a Wi-Fi smart module to your system to open and close your gate via your mobile phone from anywhere.

📹 Security Cameras

What types of security cameras do you sell?
We offer a variety of security cameras including indoor, outdoor, Wi-Fi, and solar-powered models for all environments.
Are your security cameras wireless?
Yes. Most of our cameras connect via Wi-Fi and don’t require Ethernet wiring, making them easy to install and relocate.
Can I monitor my cameras remotely?
Absolutely. Our cameras connect to your smartphone via app, allowing real-time viewing, playback, and alerts from anywhere.
Do your cameras support night vision?
Yes. Most Garageway security cameras have infrared night vision for 24/7 protection.
Is cloud storage available?
Yes. Some models support cloud and SD card storage. Please check product specs or contact us for recommendations.
Can I install these cameras myself?
Yes. Most models are plug-and-play and include instructions for DIY setup. No professional wiring required.
Are these cameras compatible with Alexa or Google?
Yes. Several of our smart cameras are compatible with Alexa, Google Home, and other smart hubs for voice access.
What resolution do your cameras record in?
We stock Full HD (1080p), 2K, and 4K security cameras. Higher resolution offers more clarity and zoom capability.
Do your cameras include motion detection?
Yes. All Garageway cameras include motion detection with push alerts to your phone.
Are outdoor models weatherproof?
Yes. Our outdoor cameras are IP65 or higher rated for reliable use in rain, heat, and dust.

🏡 Smart Home Products

What smart home products do you offer?
We provide smart plugs, bulbs, switches, Wi-Fi controllers, and more to automate your home easily.
Are Garageway smart devices compatible with Alexa and Google?
Yes. Most of our smart products support Alexa, Google Assistant, or both, for voice control and scheduling.
Can I control smart devices from my phone?
Yes. Simply connect via the included app to manage devices remotely, even when you're away from home.
Do I need a hub to use your smart products?
No hub is required for most Garageway smart devices. They connect directly to Wi-Fi.
What is the benefit of smart home automation?
Smart automation improves energy efficiency, security, and convenience. Set schedules, timers, or control devices by voice or phone.
How do I install a smart light bulb or plug?
Simply screw in the bulb or plug into an outlet, download the app, and follow pairing instructions. No wiring needed.
Do you sell energy-saving smart bulbs?
Yes. Our smart LED bulbs are dimmable and energy efficient, with scheduling and voice control features.
Can I group devices together in the app?
Yes. Use the app to group multiple lights or plugs together and control them simultaneously with one tap or command.
Do you offer timers or auto-off settings?
Yes. All smart plugs and lights allow for countdowns, auto-shutoff, and scene settings.
What app do I need to use your smart home products?
Most devices are compatible with the Tuya Smart or Smart Life app, available for iOS and Android.